Subscription & Billing
The Billing page shows your current pricing plan, included features, and payment history for Zepiq.
Accessing the page
Go to Account (?tab=billing).
Current plan
| Field | Description |
|---|---|
| Plan | Name of your subscribed plan (Free, Pro, Enterprise…) |
| Status | Active, pending payment, or suspended |
| Renewal | Date of next automatic renewal |
| Amount | Monthly or annual price excluding tax |
Features included per plan
Each plan unlocks a set of features. Features not included in your current plan are marked with an Upgrade required badge. To access them, switch to a higher plan.
Changing plans (upgrade or downgrade)
- Click Manage subscription to open the secure billing portal
- Select the desired new plan
- Confirm the change — it takes effect immediately or at the next billing cycle depending on the plan
Cancelling your subscription
To cancel your subscription, click Manage subscription then Cancel plan. You retain access until the end of the already-paid period.
Payment history and invoices
The history lists all past transactions with:
- Payment date
- Amount billed
- Status (paid, pending, failed)
- Download invoice button (PDF)
Frequently asked questions
My payment failed, what should I do? The billing portal lets you update your payment method. Click Manage subscription → Update payment.
Can I switch to annual billing? Yes, from the billing portal. Annual billing typically offers a discounted rate.
Where can I download my invoices? In the payment history, click the Download button next to each transaction.
My subscription is suspended, how do I reactivate it? Pay the pending amount via the billing portal. Access is automatically restored after payment confirmation.
Is VAT included in the displayed price? Amounts shown are tax-exclusive (ex-VAT). Applicable VAT is calculated at the time of payment based on your country.